Shipping and Delivery

Shipping Area

Malaysia, Singapore, Brunei, Indonesia, Thailand, Philippines, China, Hong Kong, Taiwan, Japan, Korea, Australia, United States of America, Canada, United Kingdom, United Arab Emirates, Qatar and some part of Europe.

If your country is not mentioned at the above, please reach out to our customer live chat support for further arrangement.

Domestic shipping

Klang Valley: within 2-4 working days.
Rest of Malaysia: 3-5 working days.

International shipping

Within 5-15 working days
Please reach out to our customer service if you need express shipping option

Free Shipping Information

West Malaysia: Free shipping above RM99
East Malaysia: Free shipping above RM149
Singapore: Free shipping above SGD49
Philippines: Free shipping above PHP1429
Hong Kong & Macao: Free shipping above HKD289
Japan: Free shipping above JPY6999
Other International shipping: Charges will be reflected during checkout after you input the country/region.

Order Tracking

You can track your order using the tracking number from your shipping confirmation email, order tracking SMS or on your My Orders page.
(Kindly note that tracking information may take up to 24-48 hours to be updated to the tracking system of the delivery company.)

Customs and Import Duties

Kindly note that the price at checkout does not include customs and import duties. If taxes/ duties are incurred, you will be responsible to cover the fees before the delivery can proceed. Please check with your country’s customs office to determine these costs.

Failure to pay any incurred tax/ duty fee will result to shipment undelivered. In this case, customer will have to borne the return fee or refund will be withheld.