Return & Refund Policy
Return & Refund Policy
- All returns must be made within 30 days starting from the day you receive your order here : https://360.postco.co/nose
- Require approval of return & refund request from customer service team before proceeding.
- Item(s) must be in its original condition – clean, unworn, and undamaged with the tags attached and in its original packaging.*
- Note that if the returned item(s) does not meet our policy, your request will not be qualified as a refund.
Refunds Timeframe
- Store Credit Refunds: Within 2-3 working day
- Credit Card, Debit Card and FPX Refunds: Within 7-14 working days
- E-wallet Refund: Within 30 working days
Return & Refund Shipping Charges
- Returns and refunds are free within West Malaysia. For East Malaysia and International returns, customers will be responsible for the return shipping charges.
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For East Malaysia and international customers:-
- You are required to make the return at any post office at your own cost. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached.
- Proceed to the nearest post office to process your return.
- Keep your consignment receipt safe as you might need this as your proof of return.
